Which Version Of Myself?
David in his classical style belts out the line: “I am just an advertisement for a version of myself”!
I Need Better Advice!
Why is it that in business or personal affairs, when we bring someone a proposal or come looking for advice we get one of the first four advisors?
Globalisation: The Redistribution Of Hope
The redistribution of hope. Optimism is on the move—with important consequences for both the hopeful and the hopeless
Enlightened Service – Keeping A Customer For Life!
Service as a discipline appears to be under siege. Airlines charging for a checked bag, and considering charges for carry-ons or using the toilet on board, are all signs of this trend. The race is on to penny-pinch the most valuable asset of any business, it’s customers.