Strategy

Time To Think About Supply Chain Shortages?

Spinning Roulette That shows the risk of supply chain shortage

Despite their pivotal role in the high technology supply chain, electronic components are essentially a cyclical industry akin to older markets like steel and housing.

What Happened To Customer Service?

Customer Service Frustrated Girl

Customer service more than ever before has the potential to create (or lose) enormous value to companies and their customers.

Reverse Auction & Supplier Relationships

Fencing Match depicting battle between supplier and customer

Reverse auctions are almost ubiquitous and are being used daily to drive supplier prices down in a variety of categories of products and services.

Do You See What You Believe?

Look behind you. Make sure you see what you believe

Teams that believe the same way, that lack diversity of thought, or avoid honest questioning of the facts, will almost always be blind-sided by an alternate reality

Where Does Talent Come From?

Sara Shivamber showing her talent as a dancer

People don’t like to do things they aren’t “good” at. So they give up, assuming they simply don’t possess the talent for math or skiing or the violin.