Our Absurd Budget Debate
Illustrated – 2011 Budget Spending and The Absurd Budget Debate we are having!
Globalisation: The Redistribution Of Hope
The redistribution of hope. Optimism is on the move—with important consequences for both the hopeful and the hopeless
Enlightened Service – Keeping A Customer For Life!
Service as a discipline appears to be under siege. Airlines charging for a checked bag, and considering charges for carry-ons or using the toilet on board, are all signs of this trend. The race is on to penny-pinch the most valuable asset of any business, it’s customers.
Do You See What You Believe?
Do you see what you believe, or do you believe in what you see? Both are biases that you need to overcome, or you will almost always be blind-sided by an alternate reality