Operations

Reverse Auction & Supplier Relationships

Fencing Match depicting battle between supplier and customer

Reverse auctions are almost ubiquitous and are being used daily to drive supplier prices down in a variety of categories of products and services.

Do You See What You Believe?

Look behind you. Make sure you see what you believe

Do you see what you believe, or do you believe in what you see? Both are biases that you need to overcome, or you will almost always be blind-sided by an alternate reality

Perspective on Quality

Quality infrastructure

Quality is so important that everyone takes it for granted today. Without quality you are not in business.