What Happened To Customer Service?
Customer service more than ever before has the potential to create (or lose) enormous value to companies and their customers.
Do You See What You Believe?
Do you see what you believe, or do you believe in what you see? Both are biases that you need to overcome, or you will almost always be blind-sided by an alternate reality
New Age Job Survival – How To Stay Employable
“A Whole New Mind – Why Right-Brainers Will Rule The Future”. I recommend it to anyone who is concerned about job survival in this new age.
Where Does Talent Come From?
People don’t like to do things they aren’t “good” at. So they give up, assuming they simply don’t possess the talent for math or skiing or the violin.
Importance Of Education To Your Future
Education is the key to prosperity, but a degree and an education are not the same thing. Why the credential stopped guaranteeing the payoff it once promised.